| Business
Services (Administration) |
| 2
units for 1 year, or 2 units for 2 years (+ optional 1 or 2
unit extension course) optional exam for UAI. |
This
course relates to the office skills/ administration industry. The
knowledge, skills and attitudes acquired by students in undertaking
this course will also be of value in future study and daily life.
Skills
from the Business Services (Administration) Industry Curriculum
Framework (ICF) leads to many careers:
- Secretarial
work
- Records
management
- Legal
support services
- Human
resource management
- Accounting
and financial services
- Computer
information and data
- Clerical
and administration
- Client
services
Students
must do a minimum of 35 hours in the workplace for each 120 hours
(2u x 1yr) of study.
Units
of competency come from the National Training Packages for Certificate
1, II and III in Business (office administration). These AQF qualifications
are recognised Australia wide.
| Business
Services - Course Structure |
| (2u
x 1yr - 120 hours) |
*This is the
focus area most frequently delivered by school and TAFE.
|
There
are 3 focus areas to choose from: |
| *Receptionist
Focus: |
Technology
Focus: |
Accounts
Focus: |
•
Work Environment
• Mail
•Communications (written and oral)
• Enterprise Knowledge and Promotion
• Schedule Organisation
|
•
Work Environment
• O H & S Policy
• Written Communications
• Computer Operations and Data Retrieval |
•
Work Environment
• Information Processing and Security
• Oral Communications
• Data Retreival
• Prepare and Process Financial Documentation
|
| Statement
of Attainment |
| Business
Services (Office Administration) - Course Structure |
| (2u
x 2yr - 240 hours) |
| Core
Areas |
|
Extension
Courses |
- Work
environment
- Mail
- Oral
Communications
- Written
Communication
- Enterprise
Knowledge
- OH
& S
- Office
Equipment
- Computer
Operations
- Copying
& Collating
- Goal
Setting
- Team
Tasks
-
Financial
documentation
|
 |
- Accounts
1 or 2 units
- Technology
1 or 2 units
- Communications
1 unit
|
| AQF
II |
Credit
Towards AQF III |
| 
