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Retail Operations
2u for 1yr or 2u for 2yr ( + optional 1u extension) optional exam for UAI.

The course develops basic knowledge, skills and experience for long-term or short-term employment and provides a base for careers in retail supervision, buying, and management. Students may gain a Statement of Attainment or AQF Certificate I or II.

Study in the Retail Operations Industry Curriculum Framework leads to many career opportunities:

  • sales
  • marketing
  • department & store management
  • advertising
  • stock buyer
  • customer service
  • finance
  • business management
Retail Operations - Course Structure
(2u x 2yr - 240 hours)

*Extension courses are delivered at TAFE
Core Units
*Extensions
Qualifications
Phase A

Core units include:
- Intro to Retailing
- Developing good working habits
- Operate retail equipment
- Communicate in retail workplace

Phase B

Core units include:
- Protecting the store against loss
- Point of sale procedures
- Stock control
- Balance register / terminal
- Interact with customers

No Extension AQF I
+
Statement of Attainment

Phase C
(1u x 1yr)


General Selling
Fresh Food
Clerical Administrative

AQF II
Document Options

Framework Availability:
- Bomaderry
- Nowra

Printable Versions:
- Adobe Acrobat (.pdf)
- MS Word (.doc)
- Text (.txt)